When you log-in, do you see the screen below?
If so, you should use your company login credentials to login to RolePoint. You do not need to create new login details to access your Referral Portal. SingleSign-On (SSO) is provided by your employer and is supported outside of RolePoint. We ask that if you do experience an issue logging in with your SSO information that you please contact your location’s SSO/IT Admin for further login support.